STORE POLICY
CUSTOMER CARE
We are here to help before and after your purchase. Whether you have a question about sizing, an order or a return, write to us at thequeensofficialbrand@gmail.com or send us a message on Instagram @thequeensofficial.
Our team replies Monday to Friday, usually within 24 hours. Please include your order number in your message so we can help you faster.
PRIVACY & SAFETY
Your privacy matters to us. We only collect the information needed to process your order and keep you updated, such as your name, email and delivery address, and we never sell your data. We handle all personal data in line with the EU General Data Protection Regulation (GDPR).
All payments are processed through secure, encrypted checkout, and we never see or store your full card details. You can ask us to access, correct or delete your personal data at any time by writing to thequeensofficialbrand@gmail.com.
WHOLESALE INQUIRIES
Interested in working with The Queens? We love partnering with boutiques, stylists, creators and brands who share our vision of effortless, elegant style.
For wholesale, collaborations or press, email thequeensofficialbrand@gmail.com with a short introduction and we will get back to you.
PAYMENT METHODS
Credit & Debit Cards
PayPal
All available options are shown at secure checkout